I was a little skeptical ordering from FL Chams. I live in Michigan, and was concerned about the cold, and travel. On Monday they emailed me confirming that my chameleon was going to be shipped that night. The next morning I had a knock at my door. The UPS man had the package, I opened the box and it was still nice and warm from the heat pack with the chameleon snuggled up in a nice container. After further examination I found that the chameleon was in perfect health straight limps, eyes wide open, vivid coat eager to explore its new home. I was very pleasantly surprised and pleased that I choose to take a little time and write this testimonial. I highly recommend FL Chams.